Herr Waldemar Reimer
DE-74626 Bretzfeld This website is a service of:
Great Ancoats Street
Suite 33854 Advantage Business Centre
Manchester M4 6DE
Company registered in England & Wales
Company No. 10275474
Resolving disputes The European Commission provides a new platform for resolving disputes. Please find it through this link: http://ec.europa.eu/consumers/odr/
Terms and conditions
The following terms and conditions apply to all contracts with COMNET-SYSTEMS LTD. All our offers, deliveries and services are subject to these terms.These apply to contractors according to § 14 BGB (German Civil Code) for all future business relations as well, even if they are not expressly agreed upon again. Counter-confirmations of the buyer (contractor) with regards to its own purchase conditions are hereby expressly contradicted.Consumer is any natural person who concludes a legal transaction for a purpose which can be attributed neither to their commercial nor their self-employed activity. Contractor is a natural or legal person or a legal personality which concludes a legal transaction exercising their commercial or self-employed professional activity.
2. Offer and conclusion of contract
Our prices already include the applicable statutory value added tax. The prices, which should be paid by the customer at the time of purchase, are shown clearly and understandably on the order form, regardless of whether they are different or the same.The following applies to contractors:Prices are exclusive of packaging, freight, postage, shipping and insurance. As far as changes in our purchase prices, transportation costs, operational taxes or other costs which affect the individual price, unpredictable changes between the conclusion of the contract and the agreed delivery date, if this period does not exceed 4 months for a non-trading transactions, each of the parties may demand an appropriate price adjustment.The following applies to consumers: Prices include VAT plus shipping costs. For more information about shipping and the countries to which we ship, see (...).
4. Terms of payment
Payment is accepted only via PayPal, credit card payment by Master or Visa card, electronic direct debit, immediate transfer or bank transfer. The assertion of retention or set-off with counterclaims of any kind, right reason or other deductions is not permitted. This does not apply if the counterclaims are undisputed or have been legally established. However, the buyer is entitled to withhold payment due to counterclaims from the same contractual agreement.Note for subscription payments and partial payments: If you buy a subscription product or a product or a service that includes partial payments, the purchase order form you filled out for COMNET-SYSTEMS LTD. is considered a direct debit authorization for COMNET-SYSTEMS LTD. The amount of your payment depends on the product you have purchased. The agreed payment period and the rates are always clearly listed on our order form. This direct debit authorization applies in this case to the used payment type. These are in detail: PayPal, direct debit and credit cards.
5. Cancellation right for consumers
You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is fourteen days from the day• you or a third party nominated by you, which is not the carrier, have/has taken the articles in possession or, if you have ordered one or several articles under a single order and the article or the articles was/were delivered;• you or a third party nominated by you, which is not the carrier, received the last article or, if you have ordered several articles under a single order and the articles are delivered separately;• you or a third party nominated by you, which is not the carrier, received the last part of the order or the last piece of goods or if you have ordered an article which is being sent in partial shipments or pieces;If several of the foregoing alternatives are available, the cancellation period will start only when you or a third party nominated by you, who is not a carrier, have/has taken possession of the last article or the last partial shipment or of the last piece of goods.In order to exercise your cancellation right you must inform COMNET-SYSTEMS LTD., by means of a unique statement (e.g. a letter sent by mail or an e-mail) of your decision to cancel this agreement. You can use the attached cancellation form template, which is, however, not required.Timely dispatch of the cancellation notice shall suffice to meet the cancellation deadline.
Consequences of cancellation
If you cancel this contract, we are obligated to return all payments that we have received from you, including delivery charges (except for additional costs arising from you opting to choose a type of delivery that is different from our reasonable standard delivery), without delay and at the latest within fourteen days from the day we have received your cancellation request of this contract. We will use the same means of payment you have used in the original transaction for this refund, unless something else has been expressly agreed upon; in no case will we charge you any fees because of this refund.We may refuse the refund until we have received the returned articles from you or until you have provided proof that you have returned the articles, depending on which occurred earlier.You have to return/hand over the articles promptly and in any case no later than fourteen days from the date on which you informed us about the cancellation of this contract. The deadline is met if you send the articles within the fourteen day period. You will be responsible for the shipping cost of the articles to be returned. You will also be responsible for the direct cost of returning articles that cannot be sent as parcels. The cost is estimated to be no more than about 20.00 EUR."You are only responsible for a possible loss in value of the articles if this loss in value is based on unnecessary handling of the articles in a way they were not designed for.Exclusion or premature lapse of cancellation rightThe cancellation right does not apply to contracts• including delivered articles which are not prefabricated and which require an individual choice or determination by the consumer for their manufacturing or are tailored to the personal needs of the consumer;• including delivered articles which can quickly decay or whose expiry date might pass quickly;• including delivered alcoholic beverages with a price that has been agreed upon in the contract, but can be delivered at the earliest 30 days after conclusion of the contract and whose price might be influenced by fluctuations in the market, which the contractor has no influence on;• including delivered newspapers, periodicals or magazines with the exception of subscription contracts.The cancellation right expires prematurely for contracts• including the delivery of sealed articles that are not suitable for returns for health or hygiene reasons, if the seal was removed after delivery;• including the delivery of articles that were inseparably mixed with other articles after delivery due to their nature;• including the delivery of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery."
End of cancellation policy
6. Delivery and delivery time
Dispatch takes place within 10 days after receipt of payment on our account. Partial deliveries are permissible and independently billable, in so far as this is reasonable for the buyer, and he has an objective interest in the partial delivery.The following applies to contractors:In case we fall behind the buyer may cancel the contract only after an appropriate grace period confirmed in writing of at least fourteen days, if the product was not reported as ready to ship by then."In case of a partial delay or a partial impossibility the buyer may cancel the contract as a whole or claim damages for non-fulfillment of all liability only if the partial performance of the contract bears no interest for him.
7. Transfer of risk
The statutory regulations apply to consumers. The risk is being transferred over to the buyer, if he is a contractor, as soon as the shipment has been handed over to the person performing the transport or has left the warehouse or the warehouse of a subcontractor. In case the shipment has been delayed at the request of the buyer, the risk at notification of readiness for dispatch is being transferred to the buyer. The same applies to assertion of retention.
8. Retention of title
The articles remain our property until we have received payment in full. The buyer shall be entitled to resell the reserved goods in proper business transactions as long as he is a retailer. However, he is only entitled to resell the goods to end users. Any further sales to resellers are expressly prohibited. All claims arising from the resale or any other legal reason (insurance, unlawful act) with regard to the reserved goods, including all balance claims from the current account are already being assigned fully by the buyer by way of security to us.We revocably authorize him to collect the receivables for our account in his own name. The collection authorization can only be revoked if the buyer is in default with regards to his payments. The buyer is then obligated to provide the name, address and claim amount of all persons which he sold the reserved goods to. Pledging or transferring are prohibited. As long as the buyer is not in default of payment we will not disclose the assignment. When third parties access the reserved goods, in particular seizures, the buyer will indicate our property and notify us immediately so that we can enforce our proprietary rights. If the third party is not able to reimburse us the judicial or extrajudicial costs arising in this context, the buyer is liable for this. In the event of breach of the contract by the buyer - in particular default of payment, cessation of payment and bankruptcy filing - we are entitled to take back the reserved goods or to demand assignment of the buyer’s claims against third parties. In the event of a return, as well as a seizure of the reserved goods no withdrawal from the contract with regards to us is the case if the buyer is a contractor.
The statutory provisions shall apply to consumers, but the limitation period for the purchase of second-hand articles is one year. The shortening of the warranty period to one year does not apply if the liability is based on physical or health damage due to a defect the reseller is responsible for or based on willful conduct or gross negligence of the reseller or its vicarious agents. Notwithstanding the above the reseller is liable under the product liability act.
The buyer, who is a contractor, is obligated to indicate all visible defects after receipt of the articles within 5 working days. Hidden defects, which cannot be detected after immediate examination, may only be asserted against us if the complaint is being received within 6 months after the articles have left the warehouse. In case of justified complaints we are obligated to choose either to repair the article or send a replacement. If the purchaser shall not give us the opportunity to inspect the defect ourselves, does not make the rejected articles or samples available immediately, all warranty claims will be void. Complaints with regards to partial deliveries do not entitle to reject the rest of the delivery. These conditions also apply to products other than contractual articles. All warranty claims are excluded for contractors with regards to delivery of used articles.
10. Limitation of Liability
All claims for damages against us and against our agents and assistants for whatever legal reason, are excluded, unless they are based on:• Violation of essential contractual obligations
• Intent or gross negligence
• Injury to life, body or health
• Product liability
If a delivered product consists of software or contains software, this software is delivered in accordance with the applicable license conditions. This software may only be copied, adapted, translated, made available, distributed, modified, disassembled, decompiled, reverse translated or combined with any other software as far as expressly allowed by the license agreement or the applicable laws, in particular § 69 d paragraph 2 and 3 as well as § 69 e Copyright Act. The buyer shall indemnify us from any liability and all claims and expenses of third party rights incurred by the buyer.
12. Place of fulfillment, court of jurisdiction, applicable law
The place of fulfillment for all obligations resulting from the contractual relationship is Cologne, Germany. If the contractual partner is a merchant according to the Commercial Code, a legal entity under public law or a special estate of public law, Cologne is the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. German law applies to the exclusion of the UN Sales Convention. For consumers, this choice of law shall only apply insofar as the protection provided by mandatory provisions of the law of the State in which the consumer has his habitual residence has been revoked.The European Commission provides a new platform for resolving disputes. Please find it through this link: Sie unter http://ec.europa.eu/consumers/odr/
We take protection of your private information very seriously. In what follows, we inform you in detail about how we treat your data.
Use of your personal information
You can visit our website without having to provide any personal information. We only collect personal information from you if you provide it voluntarily in connection with ordering a product, opening of a customer account or signing up for one of our newsletters. We do not link your personal information with the statistical analysis of visitor activity we perform with installed statistics software, which records the host IP address, the date and time of access, the browser type, browser settings, operating system, screen resolution, browsed pages and site of origin. This data is used exclusively for optimizing our website by analyzing and comparing general information about user behavior that is unrelated to individual persons. We automatically collect IP addresses and information pertaining to use of our website as soon as you avail yourself of one of our online services. The information collected in this manner aids us in analyzing visitor traffic and navigation on our website, including, but not limited to, the number and frequency of visitors and subscribers to the website and the length of visits. We use the collected information to send you email notifications of new or existing COMNET-SYSTEMS LTD. products and services, of our special offers or to otherwise contact you in order to improve existing functionality or to develop new functionality, products or services and to make it possible for you to personalize contents and advertisements that you view based on personal preferences or settings.
We use information that you provide in connection with an order only to fill and process your order. Insofar as it is necessary for supplying the goods, we will pass your information on to the respective product manufacturer, licensor or service provider or the shipping company that will deliver your order (name, address, possibly a phone number to set a delivery date.) If necessary, we will give your payment information to the banking institution we use for payments processing. We do not share your information with any other third parties. Your personal information will be erased after expiry of data retention periods provided for in tax and commercial statutes.
When your sign up for our newsletter, we use your name and email address with your consent strictly for our own promotional purposes, until you unsubscribe from the newsletter. You may cancel your subscription at any time by sending us a brief note or by deactivating receipt of the newsletter in your user profile.
When you sign up with us or want to place an order, we require your customer information. For this purpose, we store information about the contents of your shopping cart in so-called “cookies,” which can be called up again the next time you visit us. Cookies are small text files that are stored on your computer. Having data deposited in cookies frees you from needing to fill our forms out again. We use two types of cookies: so-called session cookies, which are deleted from your hard disk when your terminate the browser session and the type that remains on your computer after you end the session, which allows us to recognize your computer the next time you visit (permanent cookies.) These permanent cookies have a six-month life. Your browser will let you delete all cookies at any time; moreover, it will let you manage how you accept cookies from this site and to block them if you choose to.
You have the right to receive information about your stored data as well as the right if necessary to have this data corrected, blocked or deleted free of charge. For questions concerning collection, processing or use of your personal data, or for inquiries, correction, blocking or deletion of data as well as rescinding of consents given, please contact COMNET-SYSTEMS LTD. at support(at)comnet-systems.com
We protect our website and other systems by employing technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Access to your customer account (if you have one) is only possible with your personal password. Always guard your sign-on information and close your browser window after you complete your communication with us, especially if you share your computer with others. We encrypt sensitive data (credit card numbers or email addresses) with SSL. Our security measures conform with generally accepted industry standards, so that personal information shared with us is protected as much as possible during transmission as well as after we receive it (for example, with redundant cables, UPS, alarm systems, cooling, email virus filters, email spam filters, backup, etc.) In spite of this, no internet transmission and no storage method can be one hundred percent secure.
Blogs and reviews
If you use a bulletin board, blog or open forum, all information you post there can be read, collected or utilized by other users. We are not responsible for personal information that you make available on these platforms. Our websites contain reviews that may contain personal information. Persons who publish their reviews consent to having this information published.
When you click on the link of a third party business, you leave our website and are taken to the selected website. Since we have no control over the activities of these third party businesses, we cannot take any responsibility for whatever these third party businesses might do with the personal information.